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Telephone Skills (1)

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South Melbourne VIC 3205 (1)

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VHIA (1)

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Telephone Skills

Personal Development Training available in Canberra, Sydney, Brisbane, Melbourne. Personal Development Training, Communication Skills, Conflict Resolution, Life Skills, Problem Solving, Public Speaking, Time Management, Work & Home Life Balance Training courses will ensure you attain all the necessary skills and qualifications to improve your personal development.

Book your course to become skilled and qualified in Personal Development today! Check below for a range of courses or call 1300 728 102 and we can find the right Personal Development course for you.

Viewing 1 - 1 of 1 result for Telephone Skills courses in VIC.

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1 Managing Difficult Calls

Classroom Course

Dates:

Times : 1:00 PM - 4:00 PM

Duration: 1/2 day

Available Places: 3

(Incl. GST)

Price: $210.00

This very practical, interactive workshop is for people who make or receive difficult phone calls. It will provide simple, practical strategies for managing a range of different types of difficult calls including working with individuals who are angry, abusive and threatening or distressed bewildered as well as other types of difficult calls or callers. View details...